Findings from 451’s DevOps study — DevOps Days Austin

July 8, 2014

Today we come to the final interview from DevOps Days Austin.  I began the series with an interview with Andrew Clay Shafer who gave the first-day keynote.  Today I close, with perfect symmetry, with Michael Cote of 451 Research, who gave the keynote on the second day.

In his keynote, posted below, Cote presented findings from a study 451 did on DevOps usage.  I caught up with Cote to learn more.  Take a listen.

Some of the ground Cote covers:

  • Tracking tool usage as a proxy for DevOps
  • How they focused their study on companies outside of technology
  • What they found and given that, what advice would they give to
    1. IT
    2. Vendors in this space
    3. Investors
  • How Cote would advise a mainstream CIO looking to get into DevOps and set a strategy

 

Extra-credit reading

Pau for now…


Dell Cloud Manager and Customer Transformation– DevOps Days Austin

July 7, 2014

Here is my penultimate post from DevOps Days Austin.  Today’s interview features Vann Orton, a Dell Sales Engineer for Dell Cloud Manager.  I chatted with Vann about the customers hes been visiting out in the field and what he’s seeing.

Some of the ground Vann covers

  • What’s Dell Cloud manager do and what pains does it address for customers
  • How Vann used Chef to connect Dell Cloud Manager and Foglight
  • What customers are facing as they look to implement cloud and how he shares Dell’s learning’s from implementing our own cloud.
  • How the conversation evolves into the higher order concern regarding business transformation and shifting to a services model.

Still to come: last but not least: Cote’s DevOps Days keynote.

Extra-credit reading

Pau for now…


Rackspace’s DevOps Practice — DevOps Days Austin

July 3, 2014

Continuing with my interview series from DevOps Days Austin, today’s interview is with Matt Barlow.  Matt established Rackspace’s support offering around DevOps automation late last year.  Hear about it and how it all came to be.

Some of the ground Matt covers:

  • Matt’s background and how he got into DevOps
  • What led him to developing a practice
  • What exactly his team does
  • What types of customers have they been working with

Still to come from DevOps Days Austin: Dell Cloud Manager, Cote’s keynote

Extra-credit reading

Pau for now…


Sumo Logic and Machine Data Intelligence — DevOps Days Austin

July 2, 2014

Today’s interview from DevOps Days Austin features Sumo Logic’s co-founder and CTO, Christian Beedgen.  If you’re not familiar with Sumo Logic it’s a log management and analytics service.   I caught up with Christian right after he got off stage on day one.

Some of the ground Christian covers:

  • What does Sumo Logic do?
  • How is it different from Splunk and Loggly?
  • What partners and technology make up the Sumo Logic ecosystem?
  • What areas will Sumo Logic focus on in the coming year?

Still to come from DevOps Days Austin:  Rackspace, Dell Cloud Manager, Cote’s Keynote

Extra-credit reading

Pau for now….


PagerDuty and incident management — DevOps Days Austin

June 30, 2014

Im picking back up the series I started last month,  DevOps Days Austin.  Today’s interview features Arup Chakrabarti of PagerDuty who presented at DevOps days and leads PagerDuty’s Ops engineering team.  Take a listen:

Some of the ground Arup covers:

  •  What PagerDuty does (hint: it has to do with Incident management and alerting for IT monitoring)
  • How they integrate with partners like SumoLogic, DataDog and NewRelic.
  • How the 3 founders took the experience they gained at Amazon around incident management to found PagerDuty
  • What to look for in the upcoming months

Stay tuned, there are still three more interviews from DevOpsDays Austin to come: SumoLogic, Dell Cloud Manager, Cote and his keynote.

Extra-credit reading

Pau for now…


Digital Transformation – It’s all about the customer

June 2, 2014

Digital transformation may seam like the latest in a long line of marketecture-based high tech concepts but it actually is pretty straight forward.  In a nutshell, digital transformation is about adopting and often combining the digital technologies of Cloud, Mobility, Social Media and Analytics to better serve customers.

More generally, digital transformation, is about extreme customer-centricity and engaging customers digitally at every point throughout the customer life cycle.  And it is key to remaining competitive today.

Big at the Bazaar

A few weeks ago I attended the Bazaarvoice summit here in Austin.  The topic of digital transformation was woven through out the two day event.  My favorite illustration of this was a very cool keynote on the first day demonstrating what a mobile personalized retail experience might like look in the year 2020.

While at the show I grabbed some time with Scott Anderson, SVP of marketing at Bazaarvoice to get his thoughts on digital transformation.  Take a listen:

Some of the ground Scott covers:

  • The customer is in control
  • How does Digital Transformation map to Social, Mobile, Analytics and Cloud?
  • How would you advise a CEO looking to digitally transform his or her organization?
  • How does digital transformation work in a B2B, vs. B2C, context?

Where Dell plays

Dell Services has been involved with digital transformation for a while.  We consolidated our capabilities and created a dedicated service line to help customers achieve digital transformation. The service line uses a consulting-led approach to help them leverage any/all of these technologies to drive business outcomes and better serve their customers.

As an example, here is one our earlier case studies where we worked with the American Red Cross to help them leverage social media to aid in disaster relief.

Stay tuned in the weeks ahead as I post more about what we are doing in the realm of digital transformation.

Pau for now…


New Relic – DevOps Days Austin

May 21, 2014

Here is the second of two videos on Application Performance Management from DevOps Days Austin.   Heiko Leibenath of New Relic, which recently received an additional $100M in funding, gives an overview of this APM vendor who is making the transition to “Software analysis vendor.”

Some of the ground Heiko covers:

  • Why Heiko moved from Salesforce.com to New Relic
  • What he does as a technical account manager
  • What excites customers the most about New Relic
  • The platforms and application development environments they support and whats coming up in the next year

Extra-credit reading:

Pau for now…

 


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